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How does text messaging work on RefTown?
Text messages can be sent to officials with games assignments and game changes if the official has...
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21 Nov, 2024
Views: 0
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Setting up Reftown to Accept Stripe Payments
Reftown can be configured to accept stripe payments for your organization. First, you must set...
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03 Nov, 2024
Views: 0
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How do schools request games on RefTown?
Go to "Schedules" -> "Game Request" (only available to schools and assignors). The interface...
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17 Sep, 2024
Views: 1953
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How do I find games that are available for self-assignment (or request) and claim (request) the assignment?
The two most common ways: Home Page Link: From the homepage, there will be a notices box...
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09 Sep, 2024
Views: 1744
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Syncing License/Certification Information with External Systems
Reftown has the ability to synchronize certification/license data with external systems. Reftown...
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08 Sep, 2024
Views: 0
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IMPORTANT NOTE for Yahoo Users
If you have a Yahoo email address, you will likely have difficulty in receiving emails from...
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04 Sep, 2024
Views: 3381
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Using Preset/Predefined Crews
This function can be used to select a group of officials you wish to assign as a group. This is...
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27 Aug, 2024
Views: 0
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Limiting Officials from Seeing the Same Teams
There are configuration options available where you can limit how often an official will see the...
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22 Aug, 2024
Views: 0
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Reading Availability Information on the Assignments Screen
Given a game that starts at 4:00 PM, you might see the following info on a when assigning...
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22 Aug, 2024
Views: 0
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How do I manage ratings for officials?
There are two ways to edit the ratings for officials....individualy or for you entire group. To...
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03 Aug, 2024
Views: 1389
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How does the self-assignment feature work?
The self-assignment/assignment request feature makes an assignment open for any official to...
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15 Jul, 2024
Views: 1721
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Syncing Games from External System (OSAA only)
These instructions are for schools in Oregon that use OSAA.org to manage their games. Enter the...
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10 May, 2024
Views: 0
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How much does RefTown cost?
BASE SUBSCRIPTION $75 plus $5 per official up to 300 officials in blocks of 10 ($50 for...
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08 May, 2024
Views: 5131
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General Tip Sheet on Using RefTown
USERNAME and/or PASSWORD RETRIEVAL See...
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08 Apr, 2024
Views: 32999
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Cross-Organization Assignment-Based Availability
RefTown has a feature where officials can have the system automatically share basic assignment...
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12 Mar, 2024
Views: 1061
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Add RefTown to Your Safe Senders List
Because all IT departments are different, and spam filters sometimes filter legitimate email, it is...
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27 Feb, 2024
Views: 2663
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Trouble Opening a 1099 from RefTown?
The 1099 that you receive from Reftown is password protected. The password is your SSN (or other...
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31 Jan, 2024
Views: 0
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Preparing for and Requesting Generation of 1099s
To check your account for 1099 readiness: Go to Pay -> Officials 1099 Management Click on...
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20 Dec, 2023
Views: 0
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1099 Generation and Distribution Process
RefTown offers the option of generating 1099's. This includes electronic distribution your...
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20 Dec, 2023
Views: 1
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Exporting Games to Excel
To export games (matches) from RefTown to Excel (.xlsx): Browse to the list of games you wish...
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17 Dec, 2023
Views: 0
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How do I add or remove bank account information for Direct Deposit?
Log in If needed, switch to the desired organization. Setup for direct deposit is specific...
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18 Oct, 2023
Views: 1484
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Setup school/team personnel to log into to one or more teams
A payor/location/team contact can be configured to have access to one or more...
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28 Sep, 2023
Views: 1802
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Give a Payor/Team Contact Access to an entire Group of Payors/Teams at one time
To give a payor/team contact visibility to all his/her teams at one time, you’ll need to group...
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28 Sep, 2023
Views: 0
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What are the different permissions groups that an official can be part of?
Administrator Association Admins have access to ALL site functions. An...
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13 Sep, 2023
Views: 1979
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How do I log in?
There are two ways to log in: (Recommended) Go to login page first: Go to www.reftown.com ...
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13 Sep, 2023
Views: 3630
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