Using your phone/tablet for on-site meeting check-in

Reftown has a function available to organizations that allow people to check themselves into an event based on their presence near a defined location.

To use the check-in, log into your organization's account on Reftown. The check-in button will appear in the upper left corner of your organization's home page when a check-in is available. For it to be successful, the person checking in must be within a specified distance of a specific location set by your organization's administrators during a specified time window.

For some people, the function may not initially work due to settings on your devices that prevent your location from being accessible by your web browser. Due to default settings on the phone/tablet, the issue is more common on Apple/iOS devices than Android. Below are some instructions on updating your settings to allow your location to be sent to Reftown.

Enabling iOS Location Services

1. Go to Settings > Privacy > Location Services.

• The settings button is the grey cogs/gears icon. 

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2. Make sure that Location Services is on.

3. Scroll down to find the Safari app (or whichever browser you're using on your device)

4. Tap the app and select an option:

• Ask Next Time: This allows you to choose Always While Using App, Allow Once, or Don't Allow.

• While Using the App: Allows access to Location Services only when the app or one of its features is visible on the screen.

Alternate instructions for iPhones

Android 12 & higher

1. Swipe down from the top of the screen.

2. Touch and hold Location .

   • If you don't find Location :

     1. Tap Edit  or Settings .

     2. Drag Location  into your Quick Settings.

3. Tap Location Services  Google Location Accuracy.

4. Turn Improve Location Accuracy on or off.

Android 11 & lower

1. Swipe down from the top of the screen. 

2. Touch and hold Location .

   • If you don't find Location :

     1. Tap Edit  or Settings .

     2. Drag Location  into your Quick Settings.

3. Tap Advanced  Google Location Accuracy. 

4. Turn Improve Location Accuracy on or off.