RefTown Home
RefTown Knowledge Base

How does text messaging work on RefTown?

Article ID: 325
Last updated: 21 Nov, 2024
Revision: 1
print  Print
share  Share

Text messages can be sent to officials with games assignments and game changes if the official has enabled that option on their profile. Officials can also enable their account to receive text messages accompanying general email messages. These options are both in the hands of each official. This is required by FCC regulations. If an official opts out of receiving them by sending a "STOP" message in response to a received message, you cannot turn them back on. If you do, and a message is subsequently sent, our provider will reject the message and notify us to stop sending messages to that number. We are required by FCC regulations, in response to that message, to disable the sending of messages to that account. Only the official can restore the sending of such messages by sending a "START" message back to our text message number.

How Messages are Counted:

Your available message count is reduced by 1 for every 160 characters sent per person. For example, if you send a 300 character message (2 units) to 10 people, that is 20 total message units. If you send a 400 character message (3 message units) to 100 people, that is 300 message units.

You organization is allotted 50 message units per official subscribed. If all your organization does not send bulk text messages, it is highly unlikely to use the allotted messages.  If your organization chooses to send larger messages to larger numbers of officials, you may quickly go through your allotment. In that case, you have the option of purchasing a block of extra messages.

Prev     Next
Account Options       What is RefTown?


© 2009-2024 RefTown.com

Powered by

Terms and Conditions